ITIL-4 ISBN-Nummer: 978-1-64459-145-1
ITIL 4® Foundation
Join the ITIL 4 Foundation course to expand your knowledge and project management skills for technology enabled products and services.
What you will be able to do
- Understanding of the structure and framework of ITIL 4
- Knowledge of the 4 dimensions of service management
- Value creation and delivery though IT services
- Input & output of service value chain
- Accessing the value, outcome, cost & risk of the service management system
- Applying ITIL 4 Foundation concepts to identify & resolve issues
- Identify key areas to improve IT delivery service
Beginner Selbstgesteuert · 1 Jahr Zugang 4.4/5 (212 Rezension)
01 / About
Über diesen Kurs
Try Free →
Keine Kreditkarte benötigt
The ITIL 4 Foundation certification training is a comprehensive learning program with expert guidance for understanding the core concepts of ITIL 4 Framework. This ITIL V4 Foundation training teaches you the fundamentals of Service Value System (SVS) and the four dimensions of service management. You’ll be learning about the interconnected elements of people, processes, technology, and value streams for better service management. Explore the industry-wide best practices for General Management, Continual Improvement, Service Level Management, Technical Management and more. Besides having the opportunity to learn the ITIL 4 Foundation study guide from expert instructors (optional), you’ll also have access to our interactive lessons, practice exams and flashcards for a comprehensive learning experience.
Target Career Roles
- Projektmanager
- Senior Projektmanager
- Service Delivery Manager
- Informationstechnologie-Manager
02 / Lektionen & Labore
See exactly what you will learn and practice
Unterrichtsplan
6 Interaktive Lektionen · 28 topics01 Introduction and overview 2 topics +
- IT service management and ITIL
- Summary
02 Key concepts of service management 5 topics +
- Module A: Value and value co-creation
- Module B: Organizations, service providers, service consumers, and other stakeholders
- Module C: Products, services, and service relationships
- Module D: More about value, outcome, cost, and risk
- Summary
03 Four dimensions of service management 5 topics +
- Module A: Organizations and people
- Module B: Information and technology
- Module C: Partners and suppliers
- Module D: Value streams and processes
- Summary
04 The ITIL service value system 7 topics +
- Overview of the service value system
- Module A: Opportunity, demand, and value
- Module B: ITIL guiding principles
- Module C: Governance
- Module D: Service value chain
- Module E: Continual improvement
- Summary
05 The service value chain 4 topics +
- Module A: Introduction to the service value chain
- Module B: The purpose, inputs, and outputs of value chain activities
- Module C: Continual improvement
- Summary
06 ITIL management practices 5 topics +
- Module A: Introduction
- Module B: General management practices
- Module C: Service management practices
- Module D: Technical management practices
- Summary
03 / Prüfungsdetails
ITIL 4® Foundation Details
Beginnen Sie Ihre Vorbereitung auf die ITIL 4 Foundation Prüfung mit dem ITIL 4 Foundation Kurs. Das ITIL 4 Foundation Training deckt die Prüfungsziele ab und hilft Ihnen, die Schlüsselkonzepte des Servicemanagements zu verstehen, wie die ITIL-Leitprinzipien einer Organisation helfen können, die vier Dimensionen des Servicemanagements und vieles mehr. Dieser Kurs vermittelt Ihnen alles, was Sie zum Bestehen der ITIL 4 Foundation Prüfung benötigen und eröffnet Ihnen damit hervorragende Karrierechancen.
Questions
40
(pro Prüfung)
Duration
60 Minuten
(pro Prüfung)
Passing Score
26
(auf einer Skala von 40)
Exam Fee
USD 314
(pro Prüfung)
Delivered by
PeopleCert
(vor Ort oder online)
Question Format
Classic, negative, missing word, and List questions
Einzel-/Mehrfachauswahl, leistungsbasiert
Übungstests
240 Übungsfragen
(abgestimmt auf die offiziellen Prüfungsziele)
Zertifizierung
ITIL-4
PeopleCert Zertifizierung
04 / FAQS
Fragen, bevor Sie beginnen
What is the ITIL 4 Foundation course about?+
It is about learning the core principles of ITIL 4 framework and preparing for the certification exam. You’ll develop a solid understanding of ITIL service value system, four dimensions of service management, guiding principles and best practices. You can also check your exam readiness with our practice tests and assignments. Plus, this is an instructor-led (optional) course that enables you to learn from the best-in-class trainers.
How to pass the ITIL 4 Foundation course?+
Join a reputable online learning platform like uCertify that provides a structured approach and expert guidance along with the primary study material. Familiarize yourself with the exam format by attempting practice tests that align with the certification exam guideline. Give yourself enough time for studies and practice your learnings to confidently pass the exam.
Is the ITIL 4 Foundation certification worth it?+
It is an industry-recognised certification that validates and enhances your skill in IT service management. If you're involved in planning, delivering, or supporting IT services OR you intend to move towards this field, then this certification will definitely add value to your resume.
What is the salary of an ITIL V4 Foundation certified professional?+
Depending on the role, experience level, and organization size, a certified professional can earn anywhere between USD 98,000 to 99, 000 annually.
What is the ITIL 4 Foundation exam cost?+
The cost of this ITIL certification exam is USD 383.
Who should take this course?+
All those working in the IT service management field wanting to improve their service delivery, advance their careers, or prepare for higher-level ITIL certifications should enroll for this ITIL v4 Foundation course.
Will I receive a certificate after completing the ITIL 4 training?+
Yes, you will receive a certificate of completion from uCertify.
What makes this foundation course different from other ITIL 4 courses?+
It is a foundation course that provides the basic understanding of how to embed ITIL in your day-to-day IT work and service delivery practices. This study will also serve as a foundation if you are preparing for other higher-level ITIL certifications.
Welche Voraussetzungen müssen für diese Prüfung erfüllt sein?+
Es gibt keine offiziellen Voraussetzungen für die Zertifizierungsprüfung.
Wie hoch ist die Prüfungsgebühr?+
314 USD
Wo kann ich die Prüfung ablegen?+
Wie ist die Prüfung aufgebaut?+
Klassische, negative, fehlende Wort- und Listenfragen
Wie viele Fragen umfasst die Prüfung?+
Die Prüfung umfasst 40 Fragen.
Wie lange dauert die Prüfung?+
60 Minuten
Welche Punktzahl ist zum Bestehen erforderlich?+
26
Wie lauten die Regelungen zur Wiederholung der Prüfung?+
Sollten Sie die ITIL 4 Foundation-Prüfung leider nicht bestehen, können Sie diese wiederholen, indem Sie einen neuen Prüfungstermin buchen und die Prüfungsgebühr entrichten. Sie können die Prüfung so oft wiederholen, wie nötig, um zu bestehen, da es keine Begrenzung der Wiederholungsversuche insgesamt oder pro Jahr gibt.
Wo finde ich weitere Informationen zu dieser Prüfung?+
Discover a world of possibilities with ITIL 4 Foundation
Learn how to implement the best practices for IT service delivery models.